At the request of our clients, Matrix Networks developed a portfolio of in-house solutions catering to modern businesses frustrated with big vendor mismanagement. From a phone system directly administered by Matrix Networks to managed LAN/WAN, we have the expertise and dedicated support mechanisms to ensure your technology works for you and not the other way around.
In response to our clients' frustrations with mismanagement from large vendors, Matrix Networks has developed an in-house managed suite of technology solutions. Introducing the mSuite, a collection of three distinct services that deliver immense value to our clients.
Matrix Networks offers a comprehensive range of solutions, spanning from internet connectivity and security to managed network infrastructure, and even a Matrix-managed cloud phone system and contact center. Our primary focus is delivering exceptional client experiences through innovative solutions made simple.
If you're seeking faster internet speeds, reliable access to business applications, and reduced connectivity costs, Matrix Connectivity as a Service (MCaaS) is the solution for you. With MCaaS, the hassle of dealing with carrier service providers is eliminated, sparing you from poor support, overpriced solutions, and complex circuit management and WAN design. Instead, you'll receive a tailored solution that fits your environment and budget, expertly designed and managed by our dedicated team of Connectivity Engineers. MCaaS offers carrier-agnostic options, ensuring redundancy and delivering the exceptional results your business deserves. Clients of MCaaS are already benefiting from 5X internet speeds and saving an average of 30% on connectivity costs!
Experience relief from the burdens of enterprise network infrastructure management with mNET. As your trusted partner, Matrix Networks' mNET Service offers a reliable and comprehensive network administration and management service, backed by over 30 years of Matrix Networks' expertise. Our process usually begins with a thorough audit to assess your network and identify current assets. From there, if a more comprehensive service makes sense, our dedicated team takes charge of monitoring, troubleshooting, security, updates, backups, and more. With mNET handling your network, you can fully concentrate on your core business activities, knowing that your network is in capable hands.
What is a Matrix Network Audit (Data Sheet) |
The 5 Keys to Building a Modern Cloud Network |
Experience the convenience of an easy-to-use, reliable, and affordable cloud phone system and contact center solution with mTALK. As a Matrix Networks managed service, mTALK provides flexible user bundles, direct support from Matrix, and a white-glove Concierge Deployment Service, ensuring a seamless experience. Say goodbye to the complexities of working with big vendors. mTALK also offers SIP Trunks, allowing you to consolidate your vendor pool and maximize your technology investment. With mTALK, you'll receive the support and expertise you expect from a trusted communication solution partner, enabling you to enjoy the benefits of cloud communication without compromising on quality or cost.
The Truth About Cloud Phone System Pricing |
UCaaS Evaluation Guide | 70 Questions You Need to Ask |
At Matrix Networks, we recognize the pitfalls of outsourced support, a common theme of large vendors looking to reduce overhead costs as they lower their cost per user fees to align with other competitors. Recognizing this fact, Matrix Networks has developed a solution that delivers the support experience our clients have come to expect, regardless of what solution they have chosen to invest in. Our approach prioritizes in-house, specialized support for CX and UCaaS platforms, ensuring operational excellence and optimization for your business communications.
Matrix Networks' Cloud Phone Concierge Services |
CCaaS Solutions Elevating Customer Experiences (blog post) |
What is SD-WAN? Why use MCaaS?
All this and more in this Deep Dive Video:
“ The Matrix team was there to ensure a seamless migration from planning to go-live and provided true white-glove service. I would recommend Matrix to anyone looking to implement a new business phone system, especially those considering a move to the Cloud. "
“ Our team is experienced with how to price and configure the RingCentral platform giving clients the peace of mind that they received the best possible price without sacrificing on the solution. After the RingCentral deployment is complete, our work doesn’t stop, we continue to support our clients with ongoing training and troubleshooting of any challenges that may present themselves. Working with a partner ensures you get the service and experience you need at a price that fits your budget. ”
" We have been extremely pleased with the support we have received from Matrix Networks. They bring strong technical support, extensive product knowledge, and excellent customer service to the table and our experience with them has been very positive. I have strong confidence in MatrixNetwor ks, and highly recommend them. ”
4243 SE International Way, Suite C
Portland, Oregon 97222
Contact Email: Info@MatrixNetworks.com
Direct: 503-654-3000
Fax: 503-513-9201
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