Matrix Networks | Est. 1984

Mission Statement

Delivering exceptional client experiences through innovative solutions made simple. With over three decades of experience, Matrix Networks has developed a proven method for discovering, testing, deploying & supporting business technology solutions that our clients can depend on. Our close-knit team is passionate about delivering technology solutions that simplify IT projects & support. Whether your goal is improving Enterprise Communications, Network Infrastructure, Connectivity Strategies, or anything in between, our success is yours!

Career Page

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Matrix Networks History

Founded in 1984, Matrix Networks got its start by supporting and installing key system PBX phone systems. Embracing the power of the Internet and mobile computing, Matrix Networks began specializing in the installation and support of network infrastructure and WIFI for both hospitality and enterprise clients. From key systems to modern cloud communications platforms (Contact Center and Phone System), Matrix Networks has embraced the future and assisted our clients in their effort to stay ahead of the curve. 

At Matrix Networks, we embrace a "network first" strategy. We collaborate with clients across the globe to provide redundant, optimized networks, backed by proprietary connectivity services that separate Matrix Networks from the rest. This ensures our clients remain connected to the critical applications they depend on to do business regardless of location.

 

 

 

 

 

Client Success Team | Dedicated Support

The Client Success Team is responsible for the advocacy, growth, and satisfaction of all Matrix Networks' Clients. Not only is this team of experienced professionals there for you as advisors, but they are also the Project Managers implementing the solutions we offer. This means they know your system inside and out and have your best interest in mind

  • End User and Administrative Training
  • Supplier Support Escalation
  • Agnostic Technology Consultation

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Core Values

Integrity

Team Work

Seeking Knowledge

Having Fun


 

Matrix Networks Leadership Team

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Matrix Networks President & CE0

Joining the Matrix Networks team in 2011, Kyle brought a creative approach to solving business problems using technology. In 2014 Kyle began leading the Matrix Networks sales team, fostering an environment that led to record-setting sales and enthusiasm throughout the business. In 2017 Kyle took the reigns as the President, responsible for the overall direction of the company, guiding Matrix Networks to a focus on core strengths and the development of new solutions that met the evolving needs of clients. While Kyle is a major contributor in the UCaaS industry, a true passion resides in the facilitation of Contact Center Solutions as they are routinely complex in nature and provide extreme value if implemented correctly. For Kyle, the focus each day is on building a better business for the clients and employees of Matrix Networks while delivering on the core values of Integrity, Teamwork, Seeking Knowledge, and Having Fun. 

Hobbies: Kyle enjoys travel, music, golf, and books that make him think. His passion is his family and the community he has built at Matrix Networks. Kyle is a lifelong learner and enjoys exploring new ideas, concepts, and technology.

Fun fact: Kyle loves to sing! He was a member of the Salem Boys Choir and traveled internationally with the group from age 8-13.

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Matrix Networks Founder

From 1984 until 2020, David Ness was the sole owner of Matrix Networks and a proud native Oregonian. David began Matrix as a one-man operation working out of his garage in North Portland. Back then, he was known as the “Phone Guy,” his determination to give his customers unparalleled customer service, along with his knack for troubleshooting created a loyal following.

Being a licensed technician himself, David used his experience and industry knowledge to gather a team of talented and dedicated professionals, known today as “Pro-Techs.” These individuals, many of whom are still employed with Matrix today, helped build upon the foundation he created and began to pave the road towards a successful launch in the Portland business community as a reliable communication solution provider.

Matrix Networks was founded on the principles of providing innovative solutions supported by genuine customer care, a principle that has carried on throughout the years, creating a corporate culture that is passionate about fostering the growth of other businesses by being a partner who is reliable, experienced, and professional.

 I believe that if you are honest, treat people well, and do the right thing, you’ll continue successfully in business.

– David C. Ness

“ The Matrix team was there to ensure a seamless migration from planning to go-live and provided true white-glove service. I would recommend Matrix to anyone looking to implement a new business phone system, especially those considering a move to the Cloud. "
Travis Luckey, Director of Technology, Stumptown Coffee Roasters

Matrix Networks is truly a great partner. From day one they listened to our needs and delivered a solid solution that I am proud to put my name behind. 

Lou Pallotta - Telecommunications Manager
" We have been extremely pleased with the support we have received from Matrix Networks. They bring strong technical support, extensive product knowledge, and excellent customer service to the table and our experience with them has been very positive. I have strong confidence in Matrix Networks, and highly recommend them. ”
Leatherman Tool Group, Inc.
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