Matrix Networks | Est. 1984

Mission Statement

With over three decades of experience, Matrix Networks has developed a proven method for discovering, testing, deploying & supporting business technology solutions that our clients can depend on. Our close-knit team is passionate about delivering technology solutions that simplify IT projects & support.  Whether your goal is improving Enterprise Communications, Network Infrastructure, Connectivity Strategies, or anything in between, our success is yours! 

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Matrix Networks History

Founded in 1984, Matrix Networks got its start by supporting and installing key system PBX phone systems. Embracing the power of the Internet and mobile computing, Matrix Networks began specializing in the installation and support of network infrastructure and WIFI for both hospitality and enterprise clients. From key systems to modern cloud communications platforms (Contact Center and Phone System), Matrix Networks has embraced the future and assisted our clients in their effort to stay ahead of the curve. 

At Matrix Networks we embrace a "network first" strategy. We collaborate with clients across the globe to provide redundant, optimized networks, backed by proprietary connectivity services that separate Matrix Networks from the rest. This ensures our clients remain connected to the critical applications they depend on to do business regardless of location.

 

 

 

 

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Matrix Networks Pro-Techs

At Matrix Networks, we take pride in providing technical expertise that goes above and beyond the average service provider experience. Leveraging over 3 decades of experience, Pro-Techs are at the core of what separates Matrix Networks from the competition.

  • Pro-Techs average 10 years of tenure with Matrix Networks
  • Pro-Techs are, Telephony, Contact Center, and Network Experts 
  • Pro-Techs operate on a defined, proven process for management of complex IT projects from conception to long term support 

 

Matrix Networks Leadership

 

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Matrix Networks Founder

From 1984 until 2020, David Ness was the sole owner of Matrix Networks and a proud native Oregonian. David began Matrix as a one-man operation working out of his garage in North Portland. Back then, he was known as the “Phone Guy,” his determination to give his customers unparalleled customer service, along with his knack for troubleshooting created a loyal following.

Being a licensed technician himself, David used his experience and industry knowledge to gather a team of talented and dedicated professionals, known today as “Pro-Techs.” These individuals, many of whom are still employed with Matrix today, helped build upon the foundation he created and began to pave the road towards a successful launch in the Portland business community as a reliable communication solution provider.

Matrix Networks was founded on the principles of providing innovative solutions supported by genuine customer care, a principle that has carried on throughout the years, creating a corporate culture that is passionate about fostering the growth of other businesses by being a partner who is reliable, experienced, and professional.

 I believe that if you are honest, treat people well, and do the right thing, you’ll continue successfully in business.

– David C. Ness

“ The Matrix team was there to ensure a seamless migration from planning to go-live and provided true white-glove service. I would recommend Matrix to anyone looking to implement a new business phone system, especially those considering a move to the Cloud. "
Travis Luckey, Director of Technology, Stumptown Coffee Roasters

Matrix Networks is truly a great partner. From day one they listened to our needs and delivered a solid solution that I am proud to put my name behind. 

Lou Pallotta - Telecommunications Manager
" We have been extremely pleased with the support we have received from Matrix Networks. They bring strong technical support, extensive product knowledge, and excellent customer service to the table and our experience with them has been very positive. I have strong confidence in Matrix Networks, and highly recommend them. ”
Leatherman Tool Group, Inc.
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