Cloud Phones

Delivering exceptional client experiences through innovative solutions made simple. 

Matrix Networks Solutions

Perfecting Connections

Managed Network

Specialized expertise in auditing, remediation, and management of LAN architecture.
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Cloud Phone & Contact Center

Over 35 years of experience identifying, deploying, and supporting the industry's leading enterprise communication solutions.
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Internet Connectivity

Carrier-agnostic Business Internet with 24/7 proactive network monitoring, single-carrier billing, and expert connectivity design...
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Data Infrastructure

Premier Cisco/Meraki Partner. Dedicated to the strategic design and management of modern network infrastructure.
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SASE Endpoint Security

Matrix Networks clients have the benefit of working with a partner who believes in "Defense-in-depth"...
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Contact Center

Inhouse software development of IVA technology that improves automated communication across any platform.
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The Matrix Networks Difference

Matrix Connectivity as a Service

Matrix Connectivity as a Service (MCaaS) is a platform built upon client request that delivers a single partner for the design, management, and support of business Internet connectivity.

MCaaS has simplified the way our clients experience Internet connectivity by providing 24/7/365 support, proactive monitoring, carrier-agnostic circuit sourcing, built-in companywide redundancy, and consolidated billing.

Best of all, you never have to call the Carrier Service Provider again!

Matrix Networks Articles

Technology Education

The Reality of Mitel’s End-of-Life Timeline for ShoreTel/MiVoice Connect

Mitel's announcement regarding the End-of-Life (EOL) of the ShoreTel/MiVoice Connect (premise PBX) is now widely known. In this announcement, Mitel stated that these systems will be supported through 2029, a statement that has caused confusion among many ShoreTel Administrators and business owners...

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Humanity Meets Technology - CCaaS Solutions Elevating Customer Experiences

In a world where 80% of consumers anticipated improved customer service during the pandemic, the quest for a more human touch in customer interactions has never been more critical. As businesses race to meet these evolving expectations, the focus often shifts heavily towards digital transformation,...

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INTERNET DOWN! 10 True Stories of Internet Outages in 2023 (part 3 of 3)

In this final blog post of our series on the crazy ways businesses in 2023 have lost internet (and what to do to help safeguard yourself), we'll delve into some truly unexpected scenarios with reasons ranging from Taiwanize ships to angry beavers, and explore how investing in SD-WAN can ensure...

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INTERNET DOWN! 10 True Stories of Internet Outages in 2023 (part 2 of 3)

Welcome back to part 2 of our blog series on real-life scenarios where organizations faced unexpected internet outages. In our previous post, we shared some humorous and frustrating stories, including an RV fire and a tractor-trailer accident causing internet outages. But as IT administrators, we...

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INTERNET DOWN! 10 True Stories of Internet Outages in 2023 (part 1 of 3)

The spinning wheel of death is something nobody wants to see during their workday, whether you're a CEO, Director of IT, or a first-week intern. But what happens when it's not just your personal connection that's down, but the entire internet?

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Client Testimonials 



The service is outstanding. Whenever I have an issue, concern or just need to discuss technology, the response is always timely and meets or exceeds expectations. I grew up in the same Telephony-based world as the Matrix folks and knew based on my experience that they would be a partner I not only could depend on but that they had my back around every technology turn. I have never been disappointed by my choice and the Trail Blazers organization has benefited from their commitment to excellence.

Lou Pallotta
Telecommunications Manager

Matrix Networks is an amazing company to work with. I've had the pleasure to work with them on two major projects. I continue to work with them for two main reasons; their in-depth knowledge of connectivity and voice options and services, but mostly because of their integrity.

Nate Kraemer
Nate Kraemer

Their attention to detail and really finding out how our company operates speaks volumes to how they treat their clients. It saved a lot of time during meetings to have Matrix  Networks participate and assist during the implementation of RingCentral. They completely understand our company and know the RingCentral solution inside and out, which helped bridge any gaps in communication that we would have seen otherwise. They understood our goals and are dedicated to helping us achieve them.

Tami Jensen
Tami Jensen
Vice President