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The Matrix Networks Difference
Matrix Connectivity as a Service
MCaaS has simplified the way our clients experience Internet connectivity by providing 24/7/365 support, proactive monitoring, carrier-agnostic circuit sourcing, built-in companywide redundancy, and consolidated billing.
Best of all, you never have to call the Carrier Service Provider again!
Matrix Networks Articles
Technology Education

INTERNET DOWN! 10 True Stories of Internet Outages in 2023 (part 2 of 3)
Welcome back to part 2 of our blog series on real-life scenarios where organizations faced unexpected internet outages. In our previous post, we shared some humorous and frustrating stories, including an RV fire and a tractor-trailer accident causing internet outages. But as IT administrators, we...

INTERNET DOWN! 10 True Stories of Internet Outages in 2023 (part 1 of 3)
The spinning wheel of death is something nobody wants to see during their workday, whether you're a CEO, Director of IT, or a first-week intern. But what happens when it's not just your personal connection that's down, but the entire internet?

Zero Trust Network Segmentation Solutions | Optimize Your Data Security
In today's Internet first world, prioritizing cybersecurity is essential for businesses of all sizes. Implementing a Zero Trust Network Access strategy is a crucial aspect of robust security, and network segmentation plays a vital role in achieving Zero Trust. In this article, we'll discuss the...

Nail Your Cloud Phone Rollout with Matrix Networks' Concierge Service
In today's fast-paced business world, efficient communication is crucial to success. Choosing the right Unified Communications (UC) or Contact Center as a Service (CCaaS) solution is just the first step. Proper deployment and implementation of your new phone system can make all the difference...

IVA 2.0 | The Evolving World of Intelligent Virtual Agent Technology
There is a lot of discussion and marketing of IVA’s (Intelligent Virtual Assistants/Agents) and when you read it at first you ask yourself what’s the big deal? This is not new-- this stuff has been around for a number of years. People associate IVAs with chatbots, speech recognition IVR...
Cloud Phone Deployment
Concierge Service
5 Keys to Successfully Launch a Cloud Phone System
- The foundation is more important than the application. Work with a partner who understands the importance of network connectivity and data infrastructure.
- Choose a partner that represents more than one option. Every vendor will tell you they are the best...
- Work with a partner with a proven process for increasing user adoption and limiting downtime.
- Work with a partner who understands the complexities of the carrier service provider's critical role in the process.
- Choose the solution that is right for your unique business.





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Client Testimonials
The service is outstanding. Whenever I have an issue, concern or just need to discuss technology, the response is always timely and meets or exceeds expectations. I grew up in the same Telephony-based world as the Matrix folks and knew based on my experience that they would be a partner I not only could depend on but that they had my back around every technology turn. I have never been disappointed by my choice and the Trail Blazers organization has benefited from their commitment to excellence.

Lou Pallotta
Matrix Networks is an amazing company to work with. I've had the pleasure to work with them on two major projects. I continue to work with them for two main reasons; their in-depth knowledge of connectivity and voice options and services, but mostly because of their integrity.

Nate Kraemer
Their attention to detail and really finding out how our company operates speaks volumes to how they treat their clients. It saved a lot of time during meetings to have Matrix Networks participate and assist during the implementation of RingCentral. They completely understand our company and know the RingCentral solution inside and out, which helped bridge any gaps in communication that we would have seen otherwise. They understood our goals and are dedicated to helping us achieve them.
