Matrix Networks Managed Voice Solution

A Network-first Approach to Office Phone Systems 

Which Phone System is Right for You?

Matrix Managed Cloud Phone System

Why mTALK?

At our client's request Matrix Networks developed an in-house managed and maintained Cloud Phone System that is a fit for businesses of all sizes. mTALK is a modern solution for office phones without the stress of big vendor mismanagement, providing a boutique experience at an affordable cost.

With mTALK as your business phone solution, you are always our most valuable client. 


One Partner |Office Phones 

Matrix Networks has specialized in office phone systems since 1984. In that time the telephony industry has gone through significant changes moving from traditional PBX, to VoIP, and now the cloud. One thing that hasn't changed is the value of aligning with a dedicated partner for the design, deployment, and management of your office phone system. 

mTALK was designed with one thing in mind:  deliver the support our clients deserve coupled with a proven strategy for deployment, user onboarding, and long-term support. mTALK provides businesses of all sizes with a rock solid solution for office phones backed by networking expertise. All on a platform that is managed and maintained by Matrix Networks' team of telephony and networking experts.

UC Evaluation Guide | 70 Questions you need to know before you evaluate your options


mTalk Features cloud phone system office phones 


The Right Solution | at an Affordable Cost

Evaluating your options for office phones is no easy task. mTALK makes your evaluation process simple by clearly showcasing the feature sets and pricing associated with our solution so you know exactly what you are paying for. 

Included in the cost of each extension:

  • network-first approach to system design and deployment helping to ensure a successful launch and long term health of your phone system
  • Immediate access to top tier Matrix Networks support
  • Simplified billing and direct access to our team of network specialists



White Glove | Cloud Phone Deployment 

mTalk and Concierge are a match made in heaven and deliver a truly boutique experience for the clients of Matrix Networks. With Concierge, our team is responsible for programming your system and managing the porting of numbers, and ensures the network is prepared for a cloud phone system. Additionally, the training your end users will receive as part of our proven project management process developed of 30+ years will help increase user adoption. Our job is to customize the project to your needs and exceed your expectations.  

  • Flexible deployment strategy to meet your specific needs
  • Networking expertise to optimize and prepare your environment
  • Dedicated Project Manager and Pro-Tech for deployment and training 
  • Management of Number Porting Coordination with existing and future providers 


MCaaS | Matrix Connectivity as a Service

Matrix Connectivity as a Service (MCaaS) is the intelligent management of Internet bandwidth through a combination of purposeful network design, disparate circuit sourcing, and SD-WAN optimization. All on one bill, managed and maintained by Matrix Networks' team of experienced Pro-Techs.

With Matrix Connectivity as a Service, our clients that have typically experience savings of 30% or more on connectivity expense and improving bandwidth by 5x.

Benefits of MCaaS

  • Increased bandwidth with built in redundancy
  • Proactive network monitoring and system health reporting
  • Internet Service Provider management - consolidated billing



The Phone System that Speaks for Itself! 

Email to get the conversation started today.



Other Cloud Phone Solutions|Offered by Matrix Networks

“Matrix Networks is truly a great partner. From day one, they listened to our needs and delivered a solid solution that I am proud to put my name behind. The solution was easy to deploy and Matrix was excellent to work with.”

Lou Pallotta, Telecommunications Manager, Portland Trail Blazers

“ The Matrix team was there to ensure a seamless migration from planning to go-live and provided true white-glove service. I would recommend Matrix to anyone looking to implement a new business phone system, especially those considering a move to the Cloud. "

Travis Luckey, Director of Technology, Stumptown Coffee Roasters
" We have been extremely pleased with the support we have received from Matrix Networks. They bring strong technical support, extensive product knowledge, and excellent customer service to the table and our experience with them has been very positive. I have strong confidence in Matrix Networks, and highly recommend them. ”
Leatherman Tool Group, Inc.
Banner Image.png

News & Articles

RingCentral and Avaya | a Partnership for Global UCaaS Dominance?

The tides of telco shift mightily as one of the last lumbering giants of telecommunications, Avaya, partners with the industry’s reigning superstar, R...

4 Keys to Replacing MPLS with SD-WAN

SD-WAN is certainly a popular tech buzzword nowadays, with a huge marketing effort and R&D dollars behind it. With all the buzz, the excitement can ou...

Understanding the E-rate Process

IT Directors and Network Managers of K-12 school districts need to have a solid grasp on the E-rate process and plan carefully to take advantage of th...

3 Pillars of Great ShoreTel Support

Under new ownership - what will ShoreTel Partner Support look like in 2019, in 2020, and beyond? In the wake of Mitel's acquisition of ShoreTel, the s...