Why partner with Matrix Networks
Matrix is a strategic technology advisor for multi-site, regulated organizations. We help clients simplify complex technology and improve business outcomes, and we bring the right suppliers into the right opportunities to get there.
Figures as of September 2026.
About Matrix Networks
We design, deploy, and support the connectivity, security, and communications that multi-site organizations run on. Vendor-agnostic by design: we build the stack around the client, not around a single product line.
Clients across the U.S., with deepest density in the Western states. Onshore support with global reach.
Managed connectivity, SASE and security, communications and CX, and managed infrastructure
Advisor first. We start with the business problem, then design, deploy, and manage the solution for the long term.
Where our clients are today.
What we stand for
Four core values have guided Matrix for over 40 years. They shape how we treat clients, and how we treat partners.
Integrity
We do what we say. Registered deals stay protected, and we are straight with you about fit.
Teamwork
Partners are part of the team. We plan, sell, and deliver together.
Seeking Knowledge
We invest in learning your solutions so our team can recommend them with confidence.
Having Fun
Good partnerships should be enjoyable. We like working with people we like.
Who we serve
Our ideal client is a multi-site organization with a lean IT team and real compliance pressure. They need a partner who can cover what a team of one to three people cannot.
Target customer
- 200 to 2,000 users
- Multiple sites, often across states
- Lean IT: one to three people
- Regulated: HIPAA, PCI, and OT environments
Typical buyers
- CIO, IT Director, or IT Manager
- CFO and COO focused on cost and risk
- Security and compliance leads
- Operations and customer experience leaders
Target industries
Problems we solve
Solutions portfolio
What we sell, deliver, and support. Many clients buy across several of these, which is where partners see the most pull-through.
Communications
UCaaS and CCaaS design and deployment, plus our mCX and mTALK managed services. Resold platforms include RingCentral, Zoom, Five9, Teams Phone, and 8×8.
Connectivity
MCaaS (Matrix Connectivity as a Service): managed WAN and LAN with carrier-diverse circuits and 24/7/365 support.
Security
SD-WAN and SASE built on Cato Networks, managed detection and response (MDR), and compliance-ready architecture.
Cloud
Secure cloud connectivity, migrations, and hybrid designs that keep multi-site operations performing.
AI
Practical AI for customer experience and operations. We call it Realistic Intelligence: tools that solve a defined problem.
Managed services
mNET managed infrastructure, Concierge deployments, vendor support, and professional services.
Our MVP clients
Layer8 is the program for our most valuable client relationships: organizations that run a significant share of their technology through Matrix. They buy across multiple service lines, stay for years, and are where new partner solutions land first.
What Layer8 means for our partners
A dedicated account team
Every Layer8 client has a Technical Account Manager who knows their environment, roadmap, and renewal calendar.
Planned, not reactive
Regular strategy sessions surface projects early, so partners are part of the plan before an RFP exists.
Room to expand
These clients already trust Matrix across several services. Adding the right solution is a conversation, not a cold start.
Source: Matrix Layer8 tier snapshot and active agreements, September 2026. Client names are kept confidential.
Where we are headed
We are investing in growth, and we want partners who grow with us.
- New logos. 22 new customers added over the last four quarters, and we are adding new logos every quarter.
- Expansion. Growing nationally beyond our Pacific Northwest base, with a focus on multi-site, regulated organizations.
- Deeper accounts. Moving existing clients from a single service to a multi-service relationship across connectivity, security, and CX.
- Fewer, deeper partnerships. We concentrate on a focused set of suppliers so each one gets real attention from our team.
Why vendors succeed with Matrix
Consultative selling
We lead with the client’s business problem, so your solution shows up as the answer, not a line item.
Executive relationships
Our team works directly with CIOs, CFOs, and owners who make and fund the decision.
Cross-functional solutions
Connectivity, security, and communications in one conversation creates more ways to bring you in.
The right opportunity
We match suppliers to deals that fit, which means better win rates and fewer wasted cycles for your team.
We stay after the sale
Matrix deploys and supports what we sell. Clients stay longer, and so does your revenue.
Valued by our TSDs
We work hand in hand with our Technology Solutions Distributors on deal registration, sourcing, and support, so partners get a clean path to every opportunity.
What we look for in partners
ICP alignment
Solutions built for multi-site, mid-market, and regulated organizations.
Channel commitment
A channel team that shows up, protects registered deals, and pays on time.
Proven delivery
Installs and support that make us look good in front of our clients.
Clear differentiation
A reason to choose you that we can explain to a CFO in one sentence.
Long-term mindset
Partners who plan in years, not quarters, and invest in joint success.
Where we want partner growth
How we work with partners
A simple, repeatable process from first meeting to shared wins.
Intro and fit check
We review your solution against our ICP and current pipeline to confirm there is a real match.
Enablement
You train our sellers and solutions architects so they know when and how to bring you in.
Joint planning
We agree on target accounts, co-marketing, and events, including our Tech MiXer client event.
Joint selling
Deals are registered through our TSD or direct. Our team owns the relationship and brings you in at the right time.
Ongoing review
Regular check-ins on pipeline, wins, and what to adjust. Clear expectations on both sides.
Want the full playbook? Reach out to Stephanie and she will walk you through how we work together.
Let’s talk
Stephanie is your first call for anything partnership related.
Partnership inquiries, onboarding, enablement, and events.
stephanier@mtrx.comExecutive sponsor for all partner relationships, including marketing and co-branding.
ryang@mtrx.comGeneral partner questions and new supplier introductions.
partners@mtrx.com