Partner With Matrix Networks
We’re here to make you look good — and grow your business alongside ours.
Why mChannel Exists
mChannel is how Matrix Networks partners with agents, VARs, and MSPs who are serious about growing their business — not just looking for another referral outlet. We built this program around a single premise: our job is to make you look good in front of your clients, help you win more business, and grow alongside you for the long term.
We don’t work through a TSD. That’s intentional. TSDs create distance — from the partner, from the client, from the relationship. We want partners who are committed to building something, and we want to be hand-in-hand in doing it.
Who We Serve
Our partners bring us into environments with complex, distributed requirements. The industries below represent where we’ve built real depth — and where our partners have used Matrix to win deals they couldn’t have closed alone.
Retail
Multi-site retail with hundreds of locations. Network consistency, security, and uptime at scale across distributed footprints.
Hundreds of locations managedCredit Unions
Financial institutions with branch networks ranging from 3 to 30 sites. Compliance-aware environments with rigorous infrastructure and security requirements.
3–30 site branch networksHealthcare & Dental
Medical and dental practice groups of all sizes — including DentaQuest, the largest privately held dental chain in the nation.
Including DentaQuestWhat Partners Experience
Built to Make Partners Look Good
Senior Engineering Bench
Specialists — not generalists. Your clients interact with the real engineers. That reflects directly on you.
Nationwide & Global Delivery
No local headcount required in your clients’ markets. You sell it; we back it up anywhere.
Hand-in-Hand Partnership
No TSD. No arm’s length. Direct relationship, shared pipeline, and co-investment in your growth.
Recurring Revenue, Your Margin
You earn every month for the life of the relationship. Average account bills $5k+/month.
Ready to talk?
Where We Came From
Matrix Networks was built in the telecom era. We started where most technology firms did — in the world of voice, connectivity, and the infrastructure underneath it. But as our clients grew, their demands evolved. They weren’t asking for phone systems anymore. They were asking for the network underneath them. The security wrapped around them. The architecture that would carry them forward.
We made a deliberate choice: follow the client, not the market trend. That meant moving surgically into LAN/WAN and security — not because it was fashionable, but because it’s what our customers actually needed from us. We said no to a lot of things to get very good at a few.
“We are not an MSP. We don’t do desktops, servers, Microsoft licensing, or break-fix IT. That’s not a limitation — it’s the whole point. We go where we’re needed, do it exceptionally well, and get out of the way.”
What We Are — and What We’re Not
This distinction matters for partners because it means there’s no competitive tension with what you already do. We’re not trying to become your client’s IT department. We’re surgical — SASE, data networking, CX infrastructure, and security. Full stop.
Comfortable With Overlap
We understand that many partners already serve portions of the environments we work in. That’s not a problem — it’s expected, and we’re built for it. We don’t need to displace what you have. We’d welcome the opportunity to work alongside you on other things, and if alignment grows and trust is built, we’re glad to take on more.
If there’s overlap in a client environment, we work through it together — transparent scoping, clear swim lanes, and one shared priority: the client wins, your relationship deepens, and your revenue grows.
Ready to talk?
Two Models — You Choose
Most programs in this space offer a referral fee and a handoff. We offer something more substantive: two distinct models built around how you want to go to market, with the flexibility to grow into a deeper structure as the relationship matures.
Referral Partner
White Label Partner
Common Partner Questions
What We Ask of Partners
We’re selective about who we partner with because we invest in these relationships. In return, we ask partners to work hand-in-hand with our team — uncovering opportunities together, driving attendance to shared events, and including us in client conversations when the moment is right.
Being included in your client conversations is the ultimate privilege — and we recognize it as exactly that. We never take it lightly, and we always show up in a way that reflects well on you.
Why No TSD?
We made a deliberate decision not to work through a Technology Services Distributor. TSDs create distance — between us, between you, and between your client. We want partners who are invested in growing their business, and we want to grow with them directly. One relationship, shared accountability, no middleman diluting the value for either side.
Ready to talk?
Our Practice Areas
Matrix Networks is not a traditional MSP. We are a team of senior engineers purpose-built around three practice areas refined over two decades. Vendor-agnostic across Cisco, Meraki, Fortinet, and other major platforms.
SASE
Secure Access Service Edge architecture, SD-WAN, cloud-delivered security — design, deployment, and ongoing managed services. This is where we cut our teeth as clients moved workloads to the cloud and branch networking got complex.
Data Networking
WAN, LAN, campus and branch infrastructure, complex multi-site environments. Our roots are here — this is the discipline that defined Matrix and continues to anchor our engineering practice.
VA (Virtual Agent)
Design, deployment, and ongoing optimization of intelligent virtual agents across voice and digital channels. We build IVAs that actually resolve contacts, not just route them. Our team brings deep platform expertise, conversation design discipline, and continuous tuning so your clients see measurable containment and CSAT improvement from day one.
Surgical by Design
We don’t do desktops. We don’t do servers. We don’t do Microsoft licensing or general helpdesk. That focus is the reason we’re good at what we do — and the reason there’s no competitive tension with what our partners already provide. We go where we’re needed. We’re comfortable with overlap. And we are always oriented toward one goal: building your client relationship and your recurring revenue.
Ready to talk?
Built for Agents & VARs
Matrix Networks isn’t a referral dump — we’re a revenue expansion platform for partners already in the right rooms. You’re walking away from recurring revenue every time a client asks about networking, SASE, or CX infrastructure and you don’t have a delivery partner behind you. We close that gap and make you look like you had a plan all along.
Average partner account bills $5,000+ per month. That’s recurring. That’s for the life of the client. Every deal you already have is a potential revenue line you haven’t collected yet.
The Math — Model Your Book
Adjust the sliders to see what a partnership looks like across your existing deals. All figures at 25% partner margin over a 36-month term.
MCaaS
mNET
Virtual Agents
Networking & SASE — Extending the Conversation Beyond Voice
Your client’s WAN and LAN is sitting right next to any solution you sell. The same decision-maker. Same budget cycle. If you don’t have a delivery partner for it, that revenue walks.
Increased Revenue from SASE Deals
When you provide SASE/SD-WAN through a provider, you lose out on added revenue potential that comes with a full solution like MCaaS.
Nationwide Delivery
No geographic limits. Multi-site clients coast to coast and globally. You sell it anywhere.
Cyber Defense Matrix — Security Add-Ons
We help agents and VARs identify and sell security add-ons using the Cyber Defense Matrix model. Same buyer, same budget cycle, natural next conversation after any CX or networking engagement.
Structured Gap Identification
Map existing coverage against five operational functions and five asset categories. A diagnostic, not a pitch.
Same Buyer, Same Conversation
Security flows naturally out of networking and CX discussions. You’re already trusted — this is a natural next question.
We Do the Technical Work
Our engineers validate the environment and size the solution. You stay in the relationship seat.
Another Recurring Revenue Line
Security managed services add MRR without requiring new client acquisition.
mCX — Monthly Recurring CX Support
Our mCX product gives agents a billable recurring revenue line to attach to every CX deal they close. It packages three things clients genuinely need after go-live — and they’ll pay for it every month.
IVA Expertise
Deep expertise in IVA design, deployment, and optimization. Your clients get a team that knows how to build and tune intelligent virtual agents that actually perform.
Tier 1 Support
Helpdesk coverage for day-to-day issues. Your client doesn’t sit on hold with the platform vendor — they call us.
Engineering Project Hours
A monthly bank of hours our engineers use to continuously improve the environment. The client’s stack gets better every month.
You sell it once. It bills every month. Your client’s environment improves continuously. You look like a genius for recommending it.
Ready to talk?
What the Full Partnership Looks Like
Revenue is the baseline. For partners committed to growing, we invest beyond commissions — in your client relationships, your market presence, and your ability to win deals you couldn’t win alone.
Co-Marketed Client Events
We help partners run client-facing events that generate pipeline and deepen relationships. Not vendor lunch-and-learns — events worth attending. You host; you own the room. We bring the content, the credibility, and the logistics.
Educational Sessions
SASE, CX trends, security, networking — our senior engineers presenting in plain language for business audiences.
Special Speakers & Draws
Speakers and experiences with genuine pull. Clients attend because there’s a real reason to show up.
Social & Experiential
Not sit-and-listen. Memorable, shareable experiences that keep relationships warm.
Your Brand, Your Room
You host. You build the relationship. Your name is on everything. We make you look good.
Top Partner Signature Experiences
For our highest-performing partners, we go further — co-investing in exclusive experiences that bring your top clients together with premier speakers and memorable moments that generate referrals for years.
Curated Client Invitations
Identify and invite your best clients to exclusive co-sponsored events. The experience elevates your relationship.
Premier Speakers
Thought leaders with genuine draw. Elevates the room and makes the invite itself a differentiator.
Memorable Experiences
Fun, substantive, and worth talking about. Referrals follow.