One Partner for all Your Guest Wireless and Hospitality Technology Needs

Hospitality WiFi, Phone Systems, & Guest Support 

 

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Matrix Hospitality solutions featuring hotel WiFi, Hotel Phones, Mitel, and Guest Wireless Support
Hospitality technology including guest wireless support from Matrix Networks

Our Approach to Hospitality Technology

Your Guest is our Guest! 

We will WOW your guest with an easy to access, reliable, high speed WiFi network that values security and is supported by our 24/7 Guest Wireless Support Team. Beyond WiFi, Matrix Networks has been deploying best of breed Hospitality phone systems since 1984. We have the expertise and industry knowledge to excel your hotel, motel, or resort to the next level of connectivity.

Guest WiFi - Fast, Reliable, Supported

When you choose Matrix Networks to deploy a new WiFi Network for your hospitality organization, the process starts with a site survey to understand your properties unique environment. From there, our team of Network Engineers will design a fast, reliable wireless network monitored by our 24/7 U.S. based Guest Wireless Support Team. 

  • Matrix Networks proactively monitors your network for down devices and poor performance to resolve issues before they are experienced 
  • Location based analytics deliver statistics on dwell times, guest loyalty, foot traffic in your space, and much more 
  • Your guest are supported by Matrix Networks' Guest Wireless Support Team

 

Matrix Networks provides WiFi for hotels, motels, resorts, RV Parks, and much more - supported by 24/7 Guest WiFi support 

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 Mitel | Connected Guest Portfolio

The Connected Guest Experience from Mitel is taking hospitality organizations to new heights with tools to enhance guest communications, improve guest review statistics, and bring technology to the forefront of your guest's experience.

Matrix Networks has partnered with Mitel since 1984. Our experience allows us to be an advocate for you for pricing, implementation, and long term support. With a deep understanding of interactions between PMS and phone solutions, Matrix Networks makes a perfect partner to deploy new or refresh existing phones.

 

New & Replacement Room Phones 

Matrix Networks has extensive experience sourcing, deploying, and supporting a wide variety of hospitality phones solutions (including labeling). Listed below are a few of the industries leading selections for modern, in-room technology:

 
jacob Jensen Room Phones from matrix networks

Jacob Jensen

Cordless, digital telephone
equipped with the latest DECT technology.
Uno Media 5 Room Phones from Matrix Networks

Uno Media 5

Bluetooth, NFC, charging station, radio, alarm clock, and hotel phone in one.
NEO guest room phones available from Matrix Networks

NEO

Ultra thin design easily complements today's modern guestroom.

 

Matrix Networks 24/7 Guest Wireless Support

Matrix Networks' 24/7 Guest Wireless Support Team is based locally in Portland Oregon, serving customers across the United States. With escalated ticket resolution reaching Matrix Networks Pro-Techs, you can rest assured your guests are taken care of and always able to connect. Benefits of support include:

  • System monitoring of all network components
  • Proactive maintenance, bandwidth shaping, and field technicians available
  • Matrix Networks offers competitive, per room pricing

 

 

 

 

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Matrix Networks provides WIFI Solutions backed by a WIFI Guarantee

WiFi Guarantee

Matrix Networks can ensure a seamless WiFi deployment by reviewing your network with spectrum analysis to identify trouble issues. We Guarantee a successful deployment!
Rent your WIFI solution so that it is always current and comes with a fixed monthly cost through Matrix Networks

WiFi Refresh Program

Why buy expensive hardware outright? Rent your equipment (and bundle in support) for a fixed monthly cost and have it refreshed on a regular schedule!
“ The Matrix team was there to ensure a seamless migration from planning to go-live and provided true white-glove service. I would recommend Matrix to anyone looking to implement a new business phone system, especially those considering a move to the Cloud. "
Travis Luckey, Director of Technology, Stumptown Coffee Roasters
“ Our team is experienced with how to price and configure the RingCentral platform giving clients the peace of mind that they received the best possible price without sacrificing on the solution. After the RingCentral deployment is complete, our work doesn’t stop, we continue to support our clients with ongoing training and troubleshooting of any challenges that may present themselves. Working with a partner ensures you get the service and experience you need at a price that fits your budget. ”
Kyle Holmes, President, Matrix Networks
" We have been extremely pleased with the support we have received from Matrix Networks. They bring strong technical support, extensive product knowledge, and excellent customer service to the table and our experience with them has been very positive. I have strong confidence in Matrix Networks, and highly recommend them. ”
Leatherman Tool Group, Inc.
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