Your Guest is our Guest!
We will WOW your guest with an easy to access, reliable, high speed WiFi network that values security and is supported by our 24/7 Guest Wireless Support Team. Beyond WiFi, Matrix Networks has been deploying best of breed Hospitality phone systems since 1984. We have the expertise and industry knowledge to excel your hotel, motel, or resort to the next level of connectivity.
When you choose Matrix Networks to deploy a new WiFi Network for your hospitality organization, the process starts with a site survey to understand your properties unique environment. From there, our team of Network Engineers will design a fast, reliable wireless network monitored by our 24/7 U.S. based Guest Wireless Support Team.
The Connected Guest Experience from Mitel is taking hospitality organizations to new heights with tools to enhance guest communications, improve guest review statistics, and bring technology to the forefront of your guest's experience.
Matrix Networks has partnered with Mitel since 1984. Our experience allows us to be an advocate for you for pricing, implementation, and long term support. With a deep understanding of interactions between PMS and phone solutions, Matrix Networks makes a perfect partner to deploy new or refresh existing phones.
Matrix Networks has extensive experience sourcing, deploying, and supporting a wide variety of hospitality phones solutions (including labeling). Listed below are a few of the industries leading selections for modern, in-room technology:
Matrix Networks' 24/7 Guest Wireless Support Team is based locally in Portland Oregon, serving customers across the United States. With escalated ticket resolution reaching Matrix Networks Pro-Techs, you can rest assured your guests are taken care of and always able to connect. Benefits of support include:
“ The Matrix team was there to ensure a seamless migration from planning to go-live and provided true white-glove service. I would recommend Matrix to anyone looking to implement a new business phone system, especially those considering a move to the Cloud. "
“ Our team is experienced with how to price and configure the RingCentral platform giving clients the peace of mind that they received the best possible price without sacrificing on the solution. After the RingCentral deployment is complete, our work doesn’t stop, we continue to support our clients with ongoing training and troubleshooting of any challenges that may present themselves. Working with a partner ensures you get the service and experience you need at a price that fits your budget. ”
" We have been extremely pleased with the support we have received from Matrix Networks. They bring strong technical support, extensive product knowledge, and excellent customer service to the table and our experience with them has been very positive. I have strong confidence in Matrix
Networks, and highly recommend them. ”