Standalone
ShoreTel's Standalone Voice Mail solution is ideal where success depends on the easy and tight integration between ShoreTel's voice mail system and your existing PBX. It is a proven solution that satisfies customers who have successfully replaced their EOL voice mail systems with ShoreTel's, while preserving your PBX capital investment.
The tight integration with the existing PBX provides phones called ID numbers, caller ID, and message waiting indicator notification.
ItŐs the logical step towards all the unified communications productivity tools that come when your business needs eventually require you to upgrade the rest of your system to one that is IP-based, highly reliable, and secure.
Integrated with ShoreTel VoIP System
ShoreTel Systems come with voicemail service that requires no additional hardware besides a server, consumes no ports, and supports storage limited only by the size of the server hard disk. Multi-sites can have one centralized voicemail server, or save bandwidth by distributing the voicemail service across multiple locations.
Users manage their voicemail boxes from either a PC-based interface or the keypad of any telephone. A notification feature can alert users to new messages by calling them at an external number or sending a page. Because Voicemail messages are stored in the industry-standard WAV (audio for Windows) format, they can be played on multimedia PCs, attached to email messages, or embedded in other documents.
With ShoreTel's unified messaging, employees can receive voicemail messages in their Outlook email inboxes, along with information about the caller. This visual access to voicemail enables them to quickly spot and respond to the most important messages first. Additional message-management flexibility is provided by multimedia support that lets users forward voicemail messages to other e-mail addresses.