Matrix Networks' Project Managers and Customer Advocates are two sides of the same coin. Project Managers serve as your go-to person planning and implementing installations. Customer Advocates manage your account long-term providing follow-up training, opening service orders, and letting you know about new products & services.

Project Managers

		Joy Ness, Project Management, Human Resources and Accounting 503-513-9175 Joy has been with Matrix Networks since 1994. She has worked with all of our current phone and voicemail systems. She is also the "voice" of our in-house voice mail system.
		Carol McDonnell, Project Manager and Technology Sales Engineer 503-513-9109 Carol has been with Matrix Networks since 2002. Carol has had extensive experience with the Mitel, Toshiba and Shoretel phone systems. With many certifications under her belt she can take any project and complete it with high success. Carol enjoys reading and spending time with her daughters.

Customer Advocates

		Jeremy West, Customer Advocate 503-513-9154 Jeremy has worked with Matrix since 2009. His experience primarily lies with ShoreTel and Toshiba phone systems and wireless networks. During his free time, Jeremy enjoys anything to do with the outdoors and sports, as well as spending time with his beautiful wife.
		Beth Lyons, Customer Advocate 503-513-9158 Beth has been with Matrix since 2010. Her background is contact center management, Mitel phone systems and PrairieFyre workforce management. Prior to joining the Matrix team, Beth was a happy customer of ours for over 10 years. In her spare time she enjoys baking and reading.