Operations / Customer Service

 
 
 

Our operations department is responsible for managing, scheduling, and dispatching our Technology Engineers. If you need service, chances are you will be talking with someone in our operations department.

David Ness   David Ness, President

  Full Bio Here
Glenn Young   Glenn Young, Operations Manager
503-513-9157


Glenn has held several positions with us in sales, engineering and operations, so we just call him the Big Kahuna. Joining us for the first time in 1998 and again in 2007, Glenn brings both a broad understanding of the technology industry and our daily operations and holds multiple technical certifications. By day, he works with our team to develop and implement organizational strategies, policies and practices. Outside the office, you're likely to find him cooking, reading or trying in vain to keep his house plants alive.
Kimberly Ness   Kimberly Ness, Human Resources and Accounting Manager
503-513-9179


Kimberly has been with Matrix Networks since 2006. Kimberly has worked with our phone systems, in operations, our wireless department, and is our Accounting and HR Manager. She is known for rolling up her sleeves and digging into any and all projects she's involved in. Kimberly loves riding horses and taking her standard poodle to the dog park.
Kathy McGuire   Kathy McGuire, Operations Supervisor
503-513-9152
KathyM@mtrx.com

Kathy has been with Matrix Networks since 1998, managing our operations department, and handling all purchasing. Kathy wears many hats at Matrix Networks and has her fingers in many projects. For fun, Kathy enjoys cooking and relaxing at home.
Eric Schwarzkopf   Eric Schwarzkopf, Warehouse / Facility Coordinator
503-513-9164
EricS@mtrx.com

Eric has been with Matrix Networks since 2001, managing our warehouse, and handling all shipping. Eric is very detailed orientated when it comes to inventory and products. Being a War Veteran, Eric is involved in his local Veterans of foreign Wars association.