Matrix Networks Team

Interested in becoming part of the Matrix Team? For inquiries regarding current positions available please contact us at .

Inside Sales/Customer Advocate

Matrix Networks is seeking a hardworking, self motivated individual who has excellent customer service and communication skills. This is a full time position.

Daily duties include:

• Place outbound calls to prospects and existing customer base notifying them of current promotions and new product offerings.
• Small systems sales and contract renewals.
• Adds, Moves and Changes (AMC) sales to existing customers.
• Answer incoming support/service calls.
• Assist outside sales reps as needed.
• General customer service and follow up calls.
• Help with minor service issues.
• Type up Service Orders.
• Do research for certain products.

The ideal candidate will:

• Have great organization skills.
• Have clear and precise phone etiquette skills.
• Be precise with any task given to them.
• Learn quickly.
• Work well as part of a team.
• Complete tasks given to them in a timely manner.
• Enjoy Sales.
• Have experience with customer service

Required knowledge and Experience:

• Must have at least Two Years of Sales Experience
• Windows Microsoft Office, including Excel, Word and Outlook

Benefits include:

• Medical
• Dental
• Vision
• Short Term/Long Term Disability Insurance
• Life Insurance
• Matching 401k
• PTO (Paid Time Off)

Please send Resume and Cover letter, along with Salary History to: . Please put “Inside Sales/Customer Advocate” in email title

In our efforts to maintain a safe and drug-free workplace, we require that candidates complete and pass a drug screen prior to employment.